en

Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
Jobs

Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the UK, as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
About Robert Walters UK

Since our establishment in 1985, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters UK

Learn more

Digital Strategy Consultant

Save job

Digital Strategy Consultant Manchester Contract 3 -6 months £400-450 p/d (Outside IR35) Role Overview My leading Manchester client is looking for a Contract Digital Strategy Consultant for an initial 3-6mth project that will help them move into a new phase with our digital channels across Web and App.

Digital Strategy Consultant hire will be someone who has previously implemented the Product Operating model approach.

You will work closely with cross-functional teams, including marketing, IT, UX/UI design and product development, to create engaging, intuitive, and innovative digital solutions that enhance Customer Satisfaction, Sales, Service and retention.

Key Responsibilities

  • Applicants must have experience with Product Operating Models and a customer-centric mindset.
  • Key responsibilities include developing and executing digital experience strategy, collaborating with cross-functional teams, and focusing on data-driven decision making.
  • Lead the strategy and execution of innovative digital solutions that enhance Customer Satisfaction, Sales, Service, and retention.

Key Qualifications

  • Leadership experience in digital experience or a similar role, preferably within the sales, tech, subscription or digital services sectors.
  • Experience of Product Operating Model execution is essential
  • Deep understanding of web/mobile app development.
  • Experience with customer experience platforms, CRM systems, analytics tools, and digital transformation methodologies.

Key Responsibilities

  • Applicants must have experience with Product Operating Models and a customer-centric mindset.
  • Key responsibilities include developing and executing digital experience strategy, collaborating with cross-functional teams, and focusing on data-driven decision making.
  • Lead the strategy and execution of innovative digital solutions that enhance Customer Satisfaction, Sales, Service, and retention.

Key Qualifications

  • Leadership experience in digital experience or a similar role, preferably within the sales, tech, subscription or digital services sectors.
  • Experience of Product Operating Model execution is essential
  • Deep understanding of web/mobile app development.
  • Experience with customer experience platforms, CRM systems, analytics tools, and digital transformation methodologies.

If interested in this Digital Strategy Consultant please apply with your latest CV clearly showing experience of working Product Operating Models.

Sucessful candidate will be required to be in the Manchester office 2-3 times per week.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: CONTRACTOR

Specialism: Marketing

Focus: Online/CRM/Database Management

Industry: Telecommunications

Salary: £400 - £450 per day + Outside IR35 - 2-3 days per week onsite

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Manchester

Job Reference: D57HH3-A8A3E6B3

Date posted: 17 October 2024

Consultant: Alex Taylor

I'm Robert Walters Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.