Digital Experience Lead

- Join a design-led luxury business with a strong heritage and a loyal customer base - Take ownership of a major website project and shape how the brand shows up digitally - Work closely with a small, friendly marketing team covering brand, comms, press, digital, and content

• What you will do

  • Lead delivery of a new website and ongoing optimisation, working with external partners

  • Manage day-to-day website updates, content, and performance improvements

  • Support digital campaigns across email, Instagram, Pinterest, and other relevant channels

  • Track and report marketing performance, turning KPIs into clear actions

  • Coordinate digital content creation, including video support and basic videography workflows

  • Liaise with internal stakeholders to ensure digital activity reflects brand standards

  • Support digital readiness for a shift towards a more transactional model over the coming period

• What you will bring

  • Around 4 to 6 years’ experience in digital marketing, website management, or digital project delivery

  • Proven involvement in a website build, relaunch, or replatform project

  • Strong understanding of premium or luxury brand standards and storytelling

  • Confidence using data and reporting to improve outcomes

  • Hands-on approach, comfortable in a small team with varied work

  • Exposure to ERP systems or SAP (advantage, not essential)

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates