Senior Client Intake Assistant

A prestigious UK law firm is seeking a Senior Client Intake Assistant for a 12-month fixed term contract based in Bristol. This is an exceptional opportunity to immerse yourself in the specialist world of client onboarding and compliance, supporting the seamless operation of critical processes that underpin legal practice.

You will play a pivotal role in ensuring all client and matter onboarding activities are conducted efficiently, accurately, and in accordance with regulatory standards. The firm offers a supportive and inclusive environment, hybrid working arrangements, and a commitment to professional development.

If you are looking to deepen your expertise in anti-money laundering (AML), customer due diligence (CDD), know your client (KYC), and conflicts management within a highly respected legal setting, this position provides invaluable exposure and career growth.

What you'll do:

• Review and validate new client and matter requests to ensure all information provided is complete, accurate, and compliant with internal policies as well as external regulations.
• Act as an escalation point for complex queries relating to customer due diligence (CDD), know your client (KYC), anti-money laundering (AML) requirements, and conflict of interest matters.
• Undertake ongoing monitoring of clients by conducting regular AML and sanctions checks, including the assessment of high-risk clients and adverse media screening.
• Advise fee earners and business services teams on best practices regarding onboarding procedures, ensuring clarity on regulatory obligations at every stage.
• Manage the end-to-end Client Matter Inception (CMI) process by overseeing workflows and ensuring completion within agreed service level agreements (SLAs).
• Maintain accurate records of client and matter data within the firm's systems, supporting data integrity and compliance with audit requirements.
• Support continuous improvement projects by sharing knowledge with colleagues and identifying opportunities to enhance existing processes.
• Provide training and guidance to team members when required, fostering a collaborative approach to learning within the team.
• Collaborate closely with risk management professionals to ensure alignment between onboarding activities and wider firm objectives.

What you bring:

• Experience working within AML, CDD or KYC functions in a legal, financial or other regulated environment is essential for this role.
• A strong understanding of UK Money Laundering Regulations alongside familiarity with relevant EU directives is required.
• Demonstrated experience handling conflicts of interest issues as well as knowledge of SRA Standards & Regulations is highly desirable.
• Excellent attention to detail combined with a methodical approach to problem-solving ensures accuracy in all aspects of your work.
• Outstanding communication skills enable you to explain complex regulatory matters clearly to colleagues at all levels.
• A proactive attitude coupled with adaptability allows you to manage competing priorities effectively under tight deadlines.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates