Service Introduction & Chnage Manager
Salary £50,000 - £60,000 per annum
Consultant Mark Pugh
Date posted 28 May 20192019-05-28 2019-07-27 it Manchester Greater Manchester GB GBP 50000 60000 60000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A Global Solutions Provider currently has an exciting opportunity for an experienced IT Service Introduction & Change Manager to join their established but rapidly expanding Service Delivery function based in Central Manchester.
The Service Introduction and Change Manager is a key role that leads Service Design, Transition and Change activities for all areas to ensure successful transitions of new/changed services from design to live, and ensuring that Service Design, Transition and Change policies and procedures are applied and followed.
- Managing a team of IT professionals who are responsible for the successful service design, transition and change
- Creating and Delivering service introduction plans, processes and operational readiness materials to allow a smooth transition into all IT operations functions
- Working with IT Stakeholders to agree service acceptance criteria and support the portfolio teams in delivering what is agreed
- Assisting with the service roll out through change management
Strong experience in service design, technical governance and Life cycle Delivery is required for this position.
**Should the above be of interest, please apply immediately to receive a more detailed job specification**