IT Support Analyst
Salary £20,000 - £24,000 per annum
Consultant Richard Jenkins
Date posted 30 June 2022northern-west information-technology/infrastructure 2022-06-30 2022-08-29 it Manchester Greater Manchester GB GBP 20000 24000 24000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
IT Support Analyst / Manchester / £25k / Flexible Working As an IT Support Analyst will be responsible for IT support across all internal customers. As a member of the service desk team you will be dealing with requests & ensuring they are dealt with in an efficient and timely manner. You will also be the first point of contact for all IT related requests, so will represent the business IT function in a professional and efficient manner.
IT Support Analyst / Manchester / £25k / Flexible Working
As an IT Support Analyst will be responsible for IT support across all internal customers. As a member of the service desk team you will be dealing with requests & ensuring they are dealt with in an efficient and timely manner. You will also be the first point of contact for all IT related requests, so will represent the business IT function in a professional and efficient manner.
• Provide first point of contact for all IT related incidents and service requests
• Ensure all support activities are logged, managed and maintained via the IT service management platform
• Deal with any 1st line IT support tickets.
• New computer (Desktop &Laptop) builds and redeployment
• Windows 10 support
• Previous exposure to a service desk environment
• Excellent grasp of IT infrastructure and networking fundamentals (DNS, DHCP, TCP/IP)
• Good working knowledge of Microsoft technologies (Office 365, Windows Server, AD, Exchange, Office)
• Able to demonstrate excellent problem diagnosis and troubleshooting skills
In return this is a fantastic opportunity for someone looking to further their career in a supportive and flexible environment.
If this sounds like you then apply here.
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