IT Support Analyst
Salary £20,000 - £22,000 per annum
Consultant Ajay Hayre
Date posted 20 September 20192019-09-20 2019-11-19 advertising-and-pr Solihull West Midlands GB GBP 20000 22000 22000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
Robert Walters is engaged with a market leading digital agency. They are recognised as the UK’s largest digital agency who work with global business which operate on the NYSE, FTSE 250 and Global Fortune 500 listed organisations. As part of a transformation programme, they are expanding technical operations across national sites at their Birmingham offices.
They are seeking an IT Support Analyst to be based in the Birmingham, paying a salary range of £20,000 to £22,000 plus benefits. As an IT Support Analyst, you will excel with customer service and have the opportunity to join an award-winning organisation that are looking to train and develop you.
IT Support Analyst: Duties
- Lead 1st and 2nd line support queries, problems and incidents
- Ensure to restore systems to full working order
- Call logging duties and provide resolutions
- Technical troubleshooting
- Resolve issues promptly
IT Support Analyst: Experience
- Windows O/S
- PC, Laptop – Hardware Support
- Microsoft Office 365 (O365)
- Hardware builds
Nice to haves:
- Smartphones and tablets
- iPhone/Pad and Android config and administration
- Network troubleshooting
The permanent opportunity for an IT Support Analyst will pay a salary range of £20,000 to £22,000 plus benefits and be based in the Birmingham offices. This is an opportunity to join the UK’s largest digital agency who have continued to grow year on year.
For further information, please apply with an updated CV and contact Ajay Hayre on 0121 260 2524.