IT Support Analyst
Salary £20,000 - £27,000 per annum
Consultant Ajay Hayre
Date posted 12 August 20192019-08-12 2019-10-11 it Solihull West Midlands GB GBP 20000 27000 27000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
Robert Walters is engaged with a market leading digital agency. They are recognised as the UK’s largest digital agency who work with global business which operate on the NYSE, FTSE 250 and Global Fortune 500 listed organisations. As part of a transformation programme, they are expanding technical operations across national sites at their Birmingham and Milton Keynes offices.
They are seeking an experienced IT Support Analyst to be based in the Birmingham offices, paying a salary range of £20,000 to £27,000 plus benefits. As an experienced IT Support Analyst, you will deliver technical and business applications support for the digital agency.
IT Support Analyst: Duties
- MAC (Active Directory environment) systems experience
- Deliver 2nd line MAC and PC support
- Incident management and resolve escalated queries
- Call logging and provide resolutions
- Technical trouble shooting experience
IT Support Analyst: Experience
- MAC OSX/Windows client
- DTP applications, troubleshooting
- Microsoft Office
- Adobe Creative Suite
- Active Directory tools
- MAC/PC Hardware troubleshooting ZenDesk or ITSM tools
The permanent opportunity for an IT Support Analyst will pay a salary range of £20,000 to £27,000 plus benefits and be based in the Birmingham offices. This is an opportunity to join the UK’s largest digital agency who have continued to grow year on year.
For further information, please apply with an updated CV and contact Ajay Hayre on 0121 260 2524.