Deskside Support Analyst (travel around London)
Salary £150 - £200 per day
Location City of LondonCONTRACTOR
Consultant Wayne Bennett
Date posted 05 April 20192019-04-05 2019-05-05 it City of London London GB GBP 150 200 200 DAY Robert Walters https://www.robertwalters.co.uk
Deskside Support Analyst required to travel around site in the London and Woking area. Excellent deskside manner required plus excellent Windows 7 & 10 support.
You will need be travelling to sites around the London Area and down as far as Woking.
Deskside Configration, Installation and Support – includes Laptops, Desktops, Printers, Scanners, Faxes etc
Also will be resolving calls logged to the Heldesk that they have passed on by (Remedy)
Updating call status (Remedy)
Remedy, MS Windows 7 & 10, SSCM,
O365 (Account creation, assigning licences, creating mailboxes & distribution groups),
AD (Account creation, applying permissions, setting up groups),
McAfee Anti-Virus, Adobe (both Creative Cloud and some boxed product),
VPN (currently Cisco AnyConnect Secure Mobility Client but due to migrate to Fortisnet), Notes (not as important but many people have ready access to their old Notes mail)