3rd Line Technical Engineer
Salary £35,000 - £42,000 per annum +
Consultant Elliot Woods
Date posted 24 September 2018 2018-09-242018-11-23 it UK Robert Walters United Kingdom
Robert Walters is working in partnership with a global, market leading manufacturing business. They specialise in manufacturing and distributing high performance goods, products and systems for an international client base – both in a B2B, B2C and E-Commerce capacity.
As part of several global acquisitions, they are expanding across technology and are keen to appoint an experienced 3rd Line Technical Engineer to be based in Pembridge, Herefordshire paying a salary up to £40,000 plus benefits.
3rd Line Technical Engineer - Duties
Lead technical engineers – provide interface between service desk and service providers
Maintain technical documentation and IT knowledgebase
Resolve requests, incidents, problems and major incidents
Schedule and monitor work activities
Recommend and implement enhancements
Find root cause analysis on incidents
Manage multiple sites for service improvements
3rd Line Technical Engineer – Technical Experience
Experience of VMware vSphere
Active directory, Citrix and VDI
Windows Server: 2012, 2016
Office 365 & Exchange Online
System Centre 2012 – Windows 10
WAN, Cisco LAN and WLAN – TCP/IP, DHCP, WINS, DNS
Managing VPN technologies
Server and client patching
SQL 2016 management
Patch and cable management
The permanent opportunity for a 3rd Line Technical Engineer will be based in Pembridge and pay up to £40,000 plus benefits. This is a unique opportunity to work for a global plc that has experienced growth year on year.
Please apply with an updated CV and contact Elliot Woods on 0121 260 2546 for more information.