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Contract Care Coordinator

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Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds. We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential. We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

About the Role:


To offer a white glove candidate concierge service to support the Client in the end-to-end contingent recruitment process.

The Associate Contract Coordinator is a dedicated point of contact who will be available for communication and support throughout the onboarding process, delivering a high touch, experience led service for Portfolio Workers.


What You Will Be Doing:

  • Assist with recruitment process and work closely with the Recruitment Partners in making sure all procedures are followed, and recruitment is fully always covered and under control.
  • Working with the Recruitment Partner to ensure the job details in the client’s system are correct and completed.
  • Weekly induction sessions for new Associates and preparing Associate Welcome packs
  • Rate card matrix guidance, adding governance and support
  • Triage for Hiring managers looking to engage talent
  • Training and ongoing assistance with timesheet submissions
  • Timesheet management, Invoicing and Payroll issue resolution
  • Managing the Weekly rejected timesheet report and resolution
  • Ensuring all the necessary approvals for the roles have been gained.
  • Releasing the roles through the system to the relevant channels and specialist sourcing teams as advised by the Recruitment Partner.
  • Managing candidate dispositions in the Client’s recruitment system.
  • Interview scheduling and room bookings within SLA timeframes. Ensuring the hiring manager has a copy of the CV, calendar invite, and room booked for any interviews.
  • Completing offer letter and any system approvals required in conjunction with the Recruitment Coordinator.
  • Acting as a key point of contact to liaise with the key delivery teams and the Onboarding Team, ensuring seamless hand-offs and focussing on candidate experience.


Who You Are:

  • Ensuring the smooth running of the recruitment administration processes
  • To ensure all administration procedures and processes are fully documented for the on-site team.
  • To work to set time frames for daily and weekly deadlines and have attention to detail.
  • Ensure correct data is maintained in Recruitment Systems and paper files through regular auditing and archiving.
  • Ad hoc projects


Benefits:

  • A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience
  • A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
  • Private medical insurance
  • A fantastic training and development programme
  • Volunteer time off
  • The opportunity to partake / qualify for our Global incentive weekend
  • Employee wellbeing through various programmes
  • You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, and a specialist in RPO and MSP


As a Disability Confident Employer, Robert Walters – Recruitment Outsourcing is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

This position is being sourced through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, is an employment business and employment agency and welcomes applications from all candidates.

Robert Walters - Global Talent Solutions

Apply now!

Contract Type: TEMPORARY

Specialism: Human Resources

Focus: Recruitment

Industry: Human Resources and Personnel

Salary: Competitive Package

Workplace Type: Hybrid

Experience Level: Entry Level

Language: English - Professional working

Location: City of London

Job Reference: 5703

Date posted: 26 November 2024

Consultant: Nic Farmer

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