Receptionist

A prestigious financial services firm in London is seeking a Receptionist to join their dedicated client services team. This full-time position offers you the chance to be the welcoming face of a highly respected organisation, where your commitment to exceptional hospitality and attention to detail will be truly valued. You will enjoy a supportive environment that encourages professional growth, teamwork, and flexibility.

This role requires someone to be in the office 5 days a week!

Key Responsibilities

• Provide a warm, professional welcome to all visitors and manage guest arrivals.
• Maintain immaculate reception and client-facing areas throughout the day.
• Deliver high-quality hospitality for meetings and events. This will include helping out when the head waitress is not available.
• Manage visitor access, meeting room bookings, and room turnarounds.
• Handle reception inbox, phone calls (Zoom), and general enquiries efficiently.
• Coordinate couriers, taxis, car parking, and liaise with building security.
• Maintain accurate access records and process front-of-house invoices.
• Order client-area supplies and support Workplace and Events teams as needed.

What You Bring

• Proven front-of-house experience within a corporate or financial services environment.
• Confident, polished communication style with strong interpersonal skills.
• Highly organised, adaptable, and calm under pressure.
• Advanced IT skills including Outlook, Excel, room-booking and telephony systems.
• Excellent attention to detail, discretion, and reliability.
• A genuine commitment to delivering outstanding client and colleague experiences.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates