Front of House Office Coordinator

A leading global organisation is seeking a Front of House Office Coordinator for the London office, supporting three media and entertainment entities. You’ll be the welcoming face of the workplace, managing guests, daily operations, and facilities while helping maintain a positive, inclusive culture. The organisation offers the chance to work with experienced passionate professionals, this role promises both personal growth and professional fulfilment.

What You Will Do

• Deliver a warm, professional front of house experience for all London office visitors.
• Coordinate guest management, logistics, IT support, meeting scheduling, and VIP visits.
• Oversee meeting room bookings and ensure a smooth visitor experience.
• Manage daily office operations: post, couriers, stationery, supplies, and kitchen stock.
• Administer vendor contracts (cleaning, alarms, flowers, maintenance, repairs).
• Maintain strong relationships with building management and handle visitor passes.
• Manage staff mobile phone contracts, billing queries, and equipment allocation.
• Uphold office presentation standards and oversee maintenance tasks.
• Act as the main health & safety contact: fire procedures, first aid, compliance, training.
• Handle procurement and invoice processing via Oracle; track costs and prepare reports.
• Coordinate onboarding and offboarding: access, lockers, induction packs, IT setup.
• Liaise with HR to maintain accurate staff records and support internal events.
• Arrange staff travel when required and manage VIP visitor transport.

What You Will Bring

• Experience in front of house, Reception, office coordination, or office management.
• Strong organisational skills and excellent attention to detail.
• Confident communicator with the ability to engage staff, visitors, vendors, and leaders.
• Proficient in MS Office and comfortable using systems like Oracle.
• Skilled in budgeting, cost tracking, and preparing monthly reports.
• Experience with vendor management, procurement, and invoice processing.
• First Aid and Fire Warden training (preferred).
• Ability to support a positive, welcoming, and collaborative office culture.
• Strong interpersonal skills and reliable relationship building across teams.
• Proactive, supportive, and committed to delivering excellent staff and visitor experiences.

This role will be based 5 days on site!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates