Customer Account Coordinator

Customer Account Coordinator – Irlam – £28,000 per annum – Permanent, Full-Time

Are you a customer-focused superstar with a passion for delivering exceptional service? We’re on the hunt for a Customer Account Coordinator to join our client’s dynamic team in Irlam. This is a fantastic opportunity to work with a global leader in the chemical manufacturing industry.

What’s in it for you?

• Salary: £28,000 per annum
• Hours: Full-time (40 hours/week, Monday to Friday)
• Benefits: 25 days holiday + bank holidays, Pension and a laptop

The Role:
As the go-to person for customers, you’ll manage orders from start to finish, ensuring expectations are exceeded every step of the way. From processing orders and coordinating logistics to building strong relationships with clients, this role is all about keeping things running smoothly while delivering top-notch service.

Key Responsibilities:

• Process and manage customer orders, confirmations, and invoices.
• Coordinate transport and logistics to ensure timely deliveries.
• Build strong relationships through regular communication via phone, email, and face-to-face meetings.
• Handle customer complaints with professionalism and care.
• Proactively encourage repeat business by staying ahead of customer needs.

About You:
We’re looking for someone who thrives in a fast-paced environment and loves putting customers first. If you’re confident, proactive, and have excellent communication skills, this could be the perfect fit!

What You’ll Need:

• Strong Customer service, Customer accounts, Account management or Sales support experience.
• Ability to prioritise tasks and meet deadlines under pressure.
• A positive “can-do” attitude with great organisational skills.

Ready to take your career to the next level? Apply now and let’s make it happen!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates