Customer service advisor

Customer Service Advisor Salary: £28,750 + an extensive range of fantastic benefits Location: Altrincham (Hybrid working available after probation) Hours: Monday to Friday, standard business hours Interviews taking place in January 2026

Are you passionate about delivering exceptional customer experiences? Do you thrive in a positive, people-focused environment where your growth and development are prioritised? If so, we’d love to hear from you!

We’re on the lookout for friendly and motivated Customer Service Advisors to join our expanding team. This is your chance to be part of a company that truly values its people — both customers and employees. With a supportive culture that celebrates success and encourages progression, this is more than just a job; it’s a career opportunity.

What you’ll do:

• Build strong relationships with customers by providing outstanding service every time
• Handle queries and complaints with professionalism, empathy, and efficiency
• Communicate confidently via phone and email to resolve issues effectively
• Embody our company values in all interactions

What we’re looking for:

• Previous experience in customer service, ideally in a phone-based role
• A positive attitude with a genuine passion for helping others
• Confidence, resilience, and the ability to manage challenging conversations calmly
• Excellent communication skills and a collaborative mindset

What’s in it for you?

• A competitive salary of £28,750
• Hybrid working options after probation — offering flexibility to suit your lifestyle
• A dynamic workplace that prioritises employee wellbeing and career development
• Access to an impressive range of benefits designed to support your success

If you’re ready to take the next step in your career and join a company that puts people at the heart of everything they do, we’d love to hear from you.

Apply today and discover how rewarding it can be to work in a truly people-first environment!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates