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Operational Resilience Manager (Business Continuity) - Banking

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We’re looking for an Operational Resilience / BCM professional to join a leading global bank! The successful candidate will drive the Bank-wide resilience programme, strengthen critical business services, and work with senior stakeholders across Risk, Technology, and Operations. If you have experience in Operational Resilience, BCM (BCI/DRI/ISO), and want to make a real impact, let’s connect!

What you'll do:

  • Implement BCM best practices aligned to ISO 22301 and Business Continuity Institute (BCI) standards
  • Support delivery of the Group Operational Resilience strategy, ensuring consistency across the organisation
  • Partner with Group Resilience stakeholders to embed BCM requirements across the wider resilience framework
  • Collaborate across business units and functions to identify and manage dependencies impacting BCM delivery
  • Monitor regulatory developments and assess potential impacts to the organisation
  • Perform quantitative and qualitative resilience metric testing
  • Prepare Operational Resilience and BCM reporting for governance and senior stakeholders
  • Support continuous improvement initiatives to enhance process efficiency and stakeholder outcomes

What you'll bring:

  • Strong subject matter expertise in Operational Resilience and BCM
  • Understanding of regulatory expectations and operational resilience frameworks
  • Experience in Third-Party Resilience and Risk management
  • Ability to coordinate across countries, business lines, and functions
  • Strong understanding of end-to-end business processes
  • Excellent written, verbal, and presentation skills
  • Professional certification in BCM or Resilience (BCI, DRI, ISO or equivalent) preferred
  • Proven experience within resilience disciplines
  • Eligibility to work in the UK

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Contract Type: Permanent

Specialism: Banking & Financial Services

Focus: Risk - Operational Risk

Industry: Financial Services

Salary: £50,000 - £100,000 per annum + bonus

Workplace Type: Hybrid

Experience Level: Mid Management

Location: London

Job Reference: 5LU30I-E8DAC62D

Date posted: 30 January 2026

Consultant: Fiona Fung