Synthetic Client Middle Office

Join a knowledgeable and inclusive team dedicated to supporting high-profile institutional clients and hedge funds across Europe, providing front-to-back post-execution support for synthetic products. As a Synthetic Client Middle Office Analyst based in London, you will play a pivotal role in supporting the Synthetic Products Group Trading Desk and its diverse client base of large institutions and hedge funds.

What you'll do:

Your day-to-day responsibilities will centre on managing risk exposures, overseeing trade allocations, reconciling complex transactions, and responding promptly to client queries.

• Actively manage risk and profit & loss for all client equity derivative trading accounts by monitoring positions and ensuring accurate reporting.
• Oversee timely allocation of a high volume of synthetic trades and associated hedges across multiple flows, resolving any resulting economic breaks efficiently.
• Handle incoming queries from clients, custodians, prime brokerage representatives, sales teams, trading desks, and other internal stakeholders with professionalism and empathy.
• Perform comprehensive trade reconciliation and risk reconciliation tasks to maintain robust controls around business processes.
• Identify areas for improvement in operational processes by collaborating with colleagues and documenting procedures to enhance overall business controls.
• Document procedures and process flows meticulously to strengthen control frameworks and support continuous improvement initiatives.
• Conduct daily reviews of control reports to ensure accuracy in trade bookings and effective risk management practices.
• Liaise with other teams across the organisation to facilitate prompt resolution of queries and promote inter-departmental cooperation.
• Support strategic firm-wide infrastructure projects by contributing insights from middle office operations.
• Participate in corporate actions processing as required, ensuring all relevant details are managed accurately.

What you bring:

Your proven track record in client service roles within financial operations will be essential for success as a Synthetic Client Middle Office Analyst. You bring not only technical expertise in equity derivatives but also an empathetic approach that fosters positive relationships across teams. Your ability to communicate clearly ensures that queries are resolved efficiently while maintaining a pleasant atmosphere even during busy periods. Experience collaborating within both local offices and global networks demonstrates your commitment to communal achievement. Your attention to detail when reconciling trades or reviewing control reports supports the organisation’s reputation for dependability. By identifying opportunities for process improvement through thorough documentation, you contribute meaningfully to ongoing enhancements in operational excellence.

• Demonstrated experience delivering excellent client service within a fast-paced operational or client-facing role in financial services.
• Proven ability to collaborate effectively within both local London teams and global departments, fostering an inclusive environment built on trust and mutual respect.
• Outstanding communication skills paired with strong inter-personal abilities that enable you to build positive relationships with clients and colleagues alike.
• Capacity to thrive under pressure while maintaining attention to detail during periods of high activity or tight deadlines.
• Solid understanding of equity derivatives trading processes including trade allocation, reconciliation, and risk management protocols.
• Experience handling complex queries from multiple stakeholders such as clients, custodians, sales teams, trading desks, and internal partners.
• Ability to identify process improvements through careful analysis and documentation of procedures aimed at enhancing business controls.
• Familiarity with daily review of control reports to ensure accuracy in trade bookings and effective risk mitigation strategies.
• Commitment to supporting strategic infrastructure projects by sharing operational insights gained from middle office functions.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates