Operations Associate- Glasgow

An exciting opportunity for an Operations Associate to join a top-tier, global investment bank in Glasgow.

OPERATIONS ASSOCIATE

12 MONTH FTC

Salary: £14-19.50 per hour
Location: Glasgow

This role offers the chance to work within a collaborative and supportive team, providing essential support to the credit repo trading desk and ensuring seamless trade execution and settlement. With a competitive hourly rate of £14-19.50, this position is ideal for individuals seeking a dynamic environment where your attention to detail, interpersonal skills, and commitment to client service will be highly valued. The organisation is renowned for its inclusive culture, flexible working arrangements, and dedication to professional growth, making it an excellent place to develop your career in investment operations. You will benefit from hybrid working (three days in the office), access to onsite amenities such as a gym and restaurant, and the opportunity to contribute to both internal projects and market-driven initiatives.

What you'll do:

* Pre-match and affirm all credit financing trades using vendor tools while liaising directly with clients to ensure accuracy and efficiency throughout the process.
* Manage fails by reconciling and resolving unmatched trades promptly, maintaining high standards of operational excellence.
* Collaborate closely with clients, trading desks, and other operations teams to address any matching issues that may arise during the trade lifecycle.
* Deliver first-class service by responding effectively to client queries and ensuring their needs are met with professionalism and care.
* Work alongside the trading desk on high-focus fails that have profit and loss implications, providing timely updates on settlement status.
* Monitor risk and recall processes vigilantly to identify potential buy-in risks, escalating concerns promptly and taking appropriate action to mitigate them.
* Identify opportunities for greater efficiency within current processes by suggesting improvements or automating manual tasks where possible.
* Track key risk indicators (KRI) and key performance indicators (KPI) thresholds consistently to ensure the team maintains robust risk management and performance standards.
* Contribute actively to internal projects as well as market-driven initiatives that support business growth and enhance operational effectiveness.

What you bring:

* Previous experience in securities financing or investment operations is preferrable; transferable skills from middle office, trade support, client service, settlement or trade lifecycle roles are highly valued. Graduates with significant intership experince will be considered too!
* A proven ability to develop deep understanding of operational processes with an enthusiasm for identifying areas for improvement or automation.
* Excellent interpersonal skills with a track record of building positive relationships across teams and leveraging networks to deliver results for clients.
* Strong organisational abilities with meticulous attention to detail when handling complex trade data or resolving discrepancies.
* Effective communication skills that enable you to respond thoughtfully to client queries while maintaining professionalism under pressure.
* A collaborative mindset that thrives in team-oriented environments where knowledge sharing is encouraged.
* Demonstrated commitment to upholding risk management standards by monitoring KRIs/KPIs and escalating issues appropriately.
* Adaptability when faced with changing priorities or new products/markets introduced into the business offering.
* Comfortable using technology platforms relevant to trade processing is preferable; willingness to learn new systems as required.

What sets this company apart:

This organisation stands out as one of Glasgow’s premier employers within the financial services sector due to its unwavering commitment to fostering an inclusive workplace where everyone can thrive. Employees benefit from flexible working arrangements designed around individual lifestyles- such as hybrid schedules- and enjoy access to superb onsite facilities including a modern gym and restaurant. The company’s culture champions diversity at every level: staff are drawn from varied backgrounds which enriches perspectives across teams. There is a strong emphasis on professional development through comprehensive training programmes tailored for career advancement. Community engagement is also central here; employees are encouraged to participate in local charity partnerships that make a tangible difference beyond the office walls. With over 1,500 professionals across multiple disciplines housed in a centrally located office, you’ll find yourself surrounded by knowledgeable peers who value teamwork above all else- a truly supportive environment where your contributions matter every day.

Please apply today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates