Our client is a leading regulated digital asset custody solution provider, established as a joint venture between prominent entities in the financial services sector. They are looking for an Operations Associate to join their team in London.
Looking for a candidate that must have knowledge in the digital asset space and ideally operations/custody/transaction processing knowledge. Ideally 1 - 3 years experience.
You will:
- Monitor and control all transactions, client requests and exceptions on a daily basis.
- Resolve issues or questions raised by clients or other departments, seeking guidance from Compliance where required.
- Escalate issues and control breakdowns to Custody Manager, Compliance and IT where appropriate.
- Maintain adequate product and process knowledge for transaction processing across all asset classes within Operations.
- Support with the delivery of training on the transaction processing system and documenting and maintaining all relevant policies and procedures.
- Assist IT and Compliance to deliver new and enhanced systematic controls, process efficiencies and client experience.
What you bring:
- Degree in a statistical or analytical degree such as sciences, engineering, business, economics or similar.
- Expertise in statistical analysis, risk assessment and process/workflow design.
- Industry experience in digital assets and financial services
- Knowledge in Digital Assets and Staking.
- Ability to communicate concisely and persuasively both in writing and verbally.
- Advanced Microsoft skills, particularly Excel.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates