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Collections Manager

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Robert Walters Group: Part-Qualified Finance Division – Collections Manager – Up to £45,000 per annum

Role: Collections Manager

Duration: Permanent

Location: Central Birmingham

Type: Full time – 5 days per week in the office

Salary: Up to £45,000 per annum depending on experience

Experience: The candidate for this position must have experience of setting up a collections department from scratch including full systems and processes

Industry: Experience in Fintech or Lending is desirable but not essential for this position

Duties of the Collections Manager:

  • Develop and implement comprehensive strategy and processes for loan accounts and collections
  • Establish and uphold collections policies in line with appropriate legislation
  • Comprehensive negotiation skills and ability to create appropriate payment plans for accounts
  • Managing the daily loan arrears in line with company policy and procedures
  • Supporting customers to implement strategies for resolving delinquent payment and defaults
  • Create and maintain key KPI’s with relevance to tracking of accounts
  • Complete ownership of reporting on accounts to key stakeholders across the business
  • Liaising with various sales team members on updated accounts and client debt
  • Developing and maintaining relationships and networks with clients and stakeholders

Requirements of the Collections Manager:

  • Experience setting up a collections department from scratch including the implementation of system and processes or strong understanding of what good looks like and how to go about setting this up from scratch
  • Experience in a B2B lending business
  • Worked within a fast-paced high growth environment
  • Self-starter / ability to work autonomously

If you are interested in this position please forward your CV to Lauren.freeman@robertwalters.com applications will be contacted in order of receipt.

This role is managed by Walters People entity which is a temporary recruitment agency.

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Operations

Industry: Accountancy

Salary: £44,000 - £45,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Location: Birmingham

Job Reference: CHUHHB-A6CF078E

Date posted: 28 May 2024

Consultant: Lauren Freeman

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