Claims Assistant

Position: Claims Assistant Location: Birmingham Contract: 9 Month FTC Role Details – Job Title We are currently looking for an experienced Claims Assistant to join a well-respected Insurance Company based in Birmingham.

Key responsibilities of the Claims Assistant

Perform the core processes necessary for controlled delegated claims handling:

• Review, reconciliation, and agreement of claims bordereaux (BDX)
• Agreement of fee/settlements within authority
• Management of data associated with BDX processing on internal Claims database, Claim Center
• Liaise with claims managers, brokers and Delegated Claims Adjustors (DCA’s) to resolve BDX issues that arise.
• Escalation of DCA over authority claims to Claims Managers
• BDX review and activities to be completed in line with team performance SLA’s
• Liaise with Claims Managers to ensure smooth transition of new accounts into the team

Key skills required of the Claims Assistant

• Able to harness technical knowledge of a system to respond effectively to business needs.
• Able to work with a large amount of detailed information whilst retaining focus and achieving consistent quality and accuracy.
• Experience of working with bordereaux and an understanding.
• Experience in working in a delegated claims environment.
• Knowledge of DDM, IMR/ECF2.

About the Firm

This is a fast – paced Insurance business helping people, communities and businesses to manage risk. In a rapidly evolving world, the risks our clients face are changing daily – presenting new challenges and opportunities.

For more information about this Claims Bordereaux Technician role or the market in general please call Lea Woods on 0121 260 2510 or email at Lea.woods@robertwalters.com.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates