Our client is seeking a highly skilled Relationship Manager to join their dynamic team. This role offers an exciting opportunity to manage relationships with key account holders, ensuring the provision of timely banking services and maximising volumes, revenues, and profits. The successful candidate will be responsible for providing efficient, friendly, and quality service to customers while proactively marketing the Group’s products to increase sales volume and profitability.
RELATIONSHIP MANAGER
Salary: 90,000
Location: London
Our client is seeking a highly skilled Relationship Manager to join their dynamic team. This role offers an exciting opportunity to manage relationships with key account holders, ensuring the provision of timely banking services and maximising volumes, revenues, and profits. The successful candidate will be responsible for providing efficient, friendly, and quality service to customers while proactively marketing the Group’s products to increase sales volume and profitability. This role is based in London and offers a competitive salary of £90,000.
* Manage relationships with key account holders
* Proactively market the Group’s products
* Provide efficient, friendly, and quality service to customers
What you'll do:
As a Relationship Manager, you will play a pivotal role in managing relationships with key account holders. Your primary responsibility will be to ensure the timely provision of banking services while maximizing volumes, revenues, and profits. You will also be tasked with proactively marketing the Group’s products to increase sales volume and profitability. Your excellent customer service skills will be crucial in providing efficient, friendly, and quality service to customers. You will act as the first point of contact for customers, assisting them with their queries about various products and services offered by the bank.
* Manage relationships with account holders
* Proactively market the Group’s products to increase sales volume and profitability
* Provide efficient, friendly, and quality service to clients
* Act as the first point of contact for clients
* Assist customers in all their queries on Bank’s product and seek solution to their requests
* Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units
What you bring:
The ideal candidate for this Relationship Manager position brings a wealth of relevant experience, preferably within a highly rated international bank. You possess excellent oral and written communication skills, including report writing abilities. Your strong analytical and problem-solving skills are complemented by your decision-making ability. A working knowledge of banking products and marketing is essential for this role. You are highly customer-oriented with outstanding interpersonal skills. Your ability to work in teams from diverse cultural backgrounds will be crucial in this role.
CeMap Level 3 qualified is a non-negotiable!
* Excellent oral and written communication skills
* Strong analytical and problem-solving skills coupled with decision-making ability
* Working knowledge of banking products and marketing
* Ability to work in teams from diverse cultural backgrounds
* Highly customer-oriented with outstanding interpersonal skills
What sets this company apart:
Our client is a leading player in the financial sector known for its commitment to innovation and excellence. They offer a supportive work environment that encourages professional growth and development. Their focus on customer satisfaction sets them apart from other organizations in the industry. They believe in investing in their employees' development to ensure they remain at the forefront of the industry.
What's next:
If you are a driven individual with a passion for customer service and relationship management, this is the perfect opportunity for you!
Apply today by clicking on the link. Don't miss out on this exciting opportunity to take your career to the next level!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
