Salary £18,000 - £23,000 per annum
Consultant Hannah Freeman
Date posted 07 February 2019 2019-02-072019-04-08 accountancy Coleshill Warwickshire GB GBP 18000 23000 23000 YEAR Robert Walters https://www.robertwalters.co.uk
Credit Controller £18,000-£23,000 An opportunity has become available for a Credit Controller based in Coleshill.
◾Responsible for the collection of debts related to Own Book, invoiced, and Direct Debit
◾Ensure all payments are made on time and resolving customer queries at first point of contact
◾Negotiate payment plans where needed
◾Regularly update Lease soft following every customer contact to maintain accurate and timely records
◾Resolving queries from customers, liquidators and debtors
◦Liaising with customers in regard to direct debit details and change of address
•To liaise with internal managers regarding customer accounts, queries and complaints.
•Any other duties as requested by your Manager
Personal Specification and required Skills.
•Excellent written and verbal communication skills; including telephone skills
•Accuracy, honesty and attention to detail
•Ability to work under pressure and to time limits and deadlines; calm but assertive
•Excellent planning and organising skills with the ability to prioritise own workload
•Excellent IT skills including MS, Excel and Word
•Good negotiation skills and a confident telephone manner