German Speaking Customer Service Calling Specialist
Salary £20,000 - £22,000 per annum + 20% bonus
Consultant Emma Perry
Date posted 21 August 2018 2018-08-212018-10-20 accountancy UK Robert Walters United Kingdom
My client based near Solihull is searching for a fluent German Speaking Calling Specialist to join their team.
FLUENT GERMAN SPEAKING CALLING SPECIALIST
£20,000 - £22,000 PER ANNUM + 20% BONUS
33 days holiday (including bank holidays)
Duties and responsibilities:
The main purpose of the role is to call as many clients to effectively collect any outstanding arrears.
To work through daily call lists in a timely manner averaging 40 outbound calls per day
Ensuring all customer queries are passed onto the query resolution team with full details to ensure a prompt turnaround
Flexible approach to workload to ensure cover if another member of the team is out of the office
Send out daily system generated reminder letters and monthly statements
- Maximize cash collections for clients and collecting to the targets set
- Any adhoc duties which may arise
If you are interested and have the relevant lanuage requirement, then please apply.