Cash Allocation Clerk

Our client is looking for a Cash Allocation Clerk to join their business based in Leicestershire. This is a hybrid role (1-2 days per week in office), and is paying up to £27,000 per annum.

What you'll do:

• Allocate global customer receipts efficiently and accurately, ensuring all payments are correctly matched within the wider Order-to-Cash process.
• Assist with bank reconciliations by verifying transaction details and resolving discrepancies promptly to maintain financial integrity.
• Manage PayPal and other alternative payment allocations, adapting to various payment platforms while maintaining meticulous records.
• Support the direct debit process by monitoring incoming payments and addressing any issues that arise during processing.
• Post bad debt provisions as required, collaborating with colleagues to ensure accurate reporting of financial risks.
• Aid collections activities by placing accounts on stop when necessary, helping to safeguard company assets through responsible account management.
• Handle card payments over the phone with professionalism and sensitivity, ensuring customer satisfaction and compliance with security protocols.
• Contribute actively to team projects aimed at standardising processes across the department, sharing ideas and feedback for continuous improvement.
• Work closely with colleagues across time zones in a global team environment, demonstrating adaptability and effective communication skills.
• Maintain up-to-date documentation of all cash allocation activities, supporting audit requirements and internal controls.

What you bring:

• Demonstrated experience in cash allocation or similar roles such as accounts receivable or credit control within a finance function.
• Familiarity with handling multiple currencies is preferred, enabling you to manage international transactions confidently.
• Exceptional attention to detail combined with strong organisational skills ensures accuracy even when dealing with high volumes of data.
• Proficiency in Excel and Microsoft Office applications allows you to efficiently track allocations and support reconciliation activities.
• Ability to collaborate effectively within a global team across various time zones demonstrates your adaptability and interpersonal strengths.
• Excellent written and verbal communication skills enable you to interact professionally with colleagues and customers alike.
• A bright, positive attitude paired with eagerness to learn helps you integrate seamlessly into a close-knit team environment.
• Experience supporting direct debit processes or alternative payment methods such as PayPal is advantageous for this role.
• Comfortable handling card payments over the phone while maintaining customer trust through polite interactions.
• Willingness to contribute ideas during team projects focused on process standardisation reflects your commitment to continuous improvement.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates