Senior Credit Controller

Senior Credit Controller Location: Birmingham Salary: £32,000 Contract: Full-time, Permanent

Robert Walters are currently supporting a leading business based in Birmingham in their recruitment of a Senior Credit Controller on a permanent basis. The role is a great opportunity for an experienced credit controller to join an amazing team that can offer development and progression.

Key Responsibilities

• Manage a designated trade debtor ledger through verbal and written communication, achieving personal cash collection targets.
• Ensure effective use of the FSCM system, following best practice guidelines.
• Facilitate debtor payments to agreed terms and take timely action on late payments.
• Reconcile accounts on a monthly, termly, and annual basis.
• Accurately allocate all payments received on designated ledgers.
• Attend monthly reviews with senior management to highlight debt risks and opportunities.
• Maintain accurate client details on the sales ledger, including diary notes and reconciliations.
• Adhere to credit control best practice standards and work towards reducing overdue debt.
• Collaborate with the Credit Control Team Manager to review ledger risks and opportunities.
• Identify areas for improvement and contribute ideas to enhance departmental effectiveness.
• Provide detailed information for debt reporting ahead of executive meetings.
• Ensure compliance with health and safety standards and report incidents via approved processes.

Essential Criteria

• Excellent verbal and written communication skills.
• Previous experience of working in a credit controller role with large complex ledgers
• Proven ability to embrace technology and process improvement
• Strong customer service skills with a proven track record.
• Ability to work independently and take initiative.
• Solution-oriented with strong problem-solving skills.
• Advanced competency in MS Excel.
• Commitment to achieving targets, including flexibility to work outside normal office hours when required.

Desirable Criteria

• Previous experience in a credit control role within a fast-paced organization.
• Positive, can-do attitude and resilience during times of change.

Core Competencies

• Customer and service orientation.
• Responsiveness and analytical ability.
• High-impact communication with clarity and professionalism.
• Openness to new ideas and continuous learning.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates