Credit Control Manager

Credit Control Manager Salary: £60,000 Location: Birmingham

Are you an experienced credit control professional ready to lead a dynamic team in a forward-thinking organisation? This opportunity offers a competitive salary, flexible working arrangements, and strong pension contributions to support your financial well-being and work-life balance.

• Lead and develop a high-performing credit control function in a collaborative and professional environment.
• Be part of a leadership culture that values continuous improvement, cross-functional teamwork, and personal development.
• Enjoy a role where your expertise in credit management and stakeholder engagement will be recognised and rewarded.

Key Responsibilities of the Credit Control Manager:

• Manage and mentor the credit control team, fostering a culture of collaboration and accountability.
• Develop and implement robust credit control policies that align with regulatory standards and internal best practices.
• Assess client creditworthiness and set appropriate credit limits based on risk analysis.
• Monitor aged debt and bad debt provision, resolving overdue accounts while maintaining strong client relationships.
• Oversee cash collection forecasting and reporting, ensuring accuracy and timeliness.
• Produce and analyse key performance indicators to track and improve collection performance.
• Work closely with internal stakeholders to resolve complex credit issues and ensure financial accuracy.
• Liaise with external recovery partners when necessary to support effective debt resolution.
• Report regularly to senior leadership on collection performance, risks, and recovery progress.
• Contribute to finance-wide improvement initiatives, including system and process enhancements.

What you’ll bring:

• Proven experience in credit management, ideally within a complex environment.
• Strong working knowledge of credit control systems (e.g., SAP or similar).
• Excellent communication and stakeholder management skills.
• Analytical mindset with a proactive approach to problem-solving.
• Demonstrated leadership experience and ability to develop team capability.
• High attention to detail and strong organisational skills.
• Understanding of compliance and regulatory frameworks relevant to credit control.
• Commercial awareness, including experience managing budgets or supplier contracts.
• Professional qualification in credit management or finance (e.g., CICM) is desirable.
• Experience working with professional clients or service-based billing cycles is an advantage.

Ready to take the next step?

If you're looking for a leadership role in credit control where you can make a meaningful impact while enjoying flexibility and growth, we’d love to hear from you.

Apply now to join a team that values your expertise and supports your career development.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates