Our client is a leader in the UK equipment hire & management sector, with a strong focus on customer satisfaction. They are currently seeking a Credit Controller to join their Finance Shared Service department based in Trafford Park. This role offers an exciting opportunity for individuals who thrive in fast-paced environments and are looking to build a long-term career within a finance department.
What you'll do:
As a Credit Controller, your primary responsibility will be to collect outstanding debts from a diverse range of customers. You will handle any queries or disputes that arise during this process, working diligently towards set targets and deadlines. Your role will also involve reconciling accounts, ensuring accuracy in statements, and managing cash/credit note allocations. Building strong relationships with customers will be key to delivering excellent customer service. You will also identify potential problem accounts and recommend appropriate actions. High-level reconciliation tasks and managing high volumes of transactions will be part of your daily responsibilities. Furthermore, you will work on building relationships with strategic clients as well as internal stakeholders.
- Collect outstanding debt from a range of customers
- Handle any associated queries and disputes raised during the debt collection process
- Work towards targets and deadlines to maximise cash collections
- Reconcile accounts to ensure accurate statements and correct allocation of cash/credit notes
- Build strong relations with customers to ensure excellent customer service
- Identify potential problem accounts and recommend actions
- Perform high level reconciliation tasks and manage high volumes of transactions
- Build relationships with strategic clients and internal stakeholders
What you bring:
The ideal candidate for the Credit Controller position is someone who has experience working in fast-paced environments. You have a proven track record as a Credit Controller, demonstrating your ability to collect outstanding debts while maintaining excellent customer service. Your proficiency in various IT systems aids you in efficiently managing your tasks. You possess excellent problem-solving abilities which help you handle any queries or disputes that may arise during the debt collection process. Your outstanding customer service skills are complemented by your excellent telephone manner. You are a good negotiator and communicator, able to build strong relationships with customers. Knowledge of Open accounts & AS400 based systems would be beneficial. Experience dealing with a wide range of customers, from blue chip organisations to partnerships and sole traders, is essential.
- Experience in a fast-paced environment
- Proven track record as a Credit Controller
- Proficiency in various IT systems
- Excellent problem-solving abilities
- Outstanding customer service & telephone manner
- Good negotiation and communication skills
- Knowledge of Open accounts & AS400 based systems
- Experience dealing with a wide range of customers from blue chip organisations to partnerships and sole traders
What sets this company apart:
Our client is committed to providing a supportive and inclusive work environment. They offer on-the-job training with experienced colleagues, flexible working hours if required, and a company pension scheme. They also provide a health care cash back scheme and job security. The company values diversity and is committed to equality of opportunity.
What's next:
Ready for an exciting career in a fast-paced environment? Apply now!
Apply today by clicking on the link. Please note that only applications received through this platform will be considered.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
