Our client is a leader in the UK equipment hire & management sector, revolutionising the industry with their passion for innovation. They are seeking an experienced Intermediate Credit Controller to join their team. This role offers a competitive salary up to 28k Bonus and is based in Trafford Park.
As an Intermediate Credit Controller, your primary responsibility will be managing a portfolio of customers, ensuring that accounts are collected in accordance with agreed payment terms. You will be instrumental in reducing the group's outstanding debt exposure by working towards aggressive cash collection targets. Your role will involve regular communication with customers, discussing their overdue accounts and taking card payments to clear outstanding invoices. You will also collaborate closely with the sales team to resolve any issues related to overdue accounts. This role requires excellent problem-solving abilities and initiative.
- Manage a portfolio of customers, ensuring timely collection of accounts.
- Work collaboratively with the team and provide backup support when necessary.
- Contact customers via telephone to discuss outstanding debt.
- Send appropriate Dunning letters in line with company policies.
- Record all actions taken on an account using the debt management system.
- Attend calls with the sales team to resolve overdue accounts.
- Identify potential problem accounts and recommend actions.
- Reconcile accounts to ensure accurate statements.
- Work towards aggressive targets for cash collection.
- Take card payments from customers to clear outstanding invoices.
What you bring:
The ideal candidate for this Intermediate Credit Controller position brings a wealth of experience in credit control, with a proven track record of collecting outstanding debt. Your excellent customer service skills and telephone manner will be crucial in maintaining positive relationships with our clients. Proficiency in Excel is required for this role, along with strong problem-solving abilities. We're looking for someone who can communicate effectively, work independently, and bring a positive 'can-do' attitude to our team.
- Proven track record in credit control and collecting outstanding debt.
- Excellent customer service skills and telephone manner.
- Proficiency in Excel.
- Strong problem-solving abilities.
- Good communication skills.
- Ability to work independently and take initiative.
- Positive 'can-do' attitude.
What sets this company apart:
Our client is committed to creating an inclusive and diverse workplace where everyone feels valued and supported. They prioritise mental and physical well-being across their entire workforce. They offer full training, a generous holiday allowance with the opportunity to purchase additional days, a company pension scheme, and a health care cash back scheme. Employees also enjoy discounts for various outlets and discounted hire on tools. They support flexible hybrid working, allowing their team to balance work and personal commitments effectively.
What's next:
Ready to take the next step in your career? Don't miss this exciting opportunity!
Apply today by clicking on the link. We look forward to receiving your application.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
