en

Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
Jobs

Let our industry specialists listen to your aspirations and present your story to the most esteemed organisations in the UK, as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

The UK's leading employers trust us to deliver fast, efficient talent solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
About Robert Walters UK

Since our establishment in 1985, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters UK

Learn more

Credit Control

Save job

New Vacancy – Robert Walters Transactional Finance – Credit Controller – Permanent

Role: Credit Controller

Type: Permanent

Salary: £28,000 per annum

Location: Stoke On Trent – Hybrid

Duties of the Credit Controller:

  • Deliver a seamless credit control service to internal and external Clients on all matters relating to the collection and reporting of debt. Maximising collection performance whilst capturing full visibility of client’s debtor ledger profile
  • Proactively supporting the wider Management team by liaising with client accountants, surveyors and clients, to enable an efficient and effective credit control service to our clients and stakeholders
  • Ownership for the collection of rents and service charges within a specific timeframe, particularly around lease quarter days
  • Contacting tenants by telephone, e-mail and post
  • Proactive tenant contact assisting the identification of disputes and potential nonpayers
  • Drive the delivery of debt collection, meeting departmental KPI’s, SLA’s and internal targets
  • Work with cashiering team to ensure accurate and timely cash allocation
  • Maintaining tenant ledgers including reconciliations and contact information
  • Timely management of tenant accounts when chasing debt
  • Maintaining accurate debt commentary and categorisation
  • Providing advice to stakeholders on the status of the debt and suggested next steps
  • Liaising with enforcement officers and solicitors in debt escalation matters
  • Management of unallocated cash and assistance to clear of income items from the bank reconciliations
  • Regular and periodic reporting to internal and external clients within excel and system generated reports
  • Participate on conference calls and meetings with Surveyors, Client Accountants and in some cases, Clients, to report the progress of the debts
  • Be an active member of the Credit control team and contribute to team meetings
  • Regular review and update of process notes and other internal documents
  • Contribute to continuous improvement in our process and procedural sphere

If you are interested in this position, then please forward an up-to-date copy of your CV to Lauren.freeman@robertwalters.com applications will be contacted in order of receipt.

This role is managed by Walters People entity which is a temporary recruitment agency.

Contract Type: FULL_TIME

Specialism: Accountancy & Finance

Focus: Accounts Receivable / Credit Control

Industry: Accountancy

Salary: £24,000 - £28,000 per annum

Workplace Type: Hybrid

Experience Level: Associate

Location: Stoke-on-Trent

Job Reference: U42BVL-DB07B41C

Date posted: 16 September 2024

Consultant: Lauren Freeman

I'm Robert Walters Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.