Credit Controller

Job Title: Credit Controller Location: Warwick (5 days onsite) Salary: £25,000 - £27,000 per annum Employment Type: Permanent

Job Title: Credit Controller
Location: Warwick (5 days onsite)
Salary: £25,000 - £27,000 per annum
Employment Type: Permanent

Job Description:

We are seeking a detail-oriented and proactive Credit Controller to join our finance team based in Warwick. This is a fantastic opportunity for someone with experience in credit control, looking to contribute to a dynamic and growing organization. The successful candidate will be responsible for managing the credit control function, ensuring timely collection of outstanding debts, and maintaining excellent customer relationships.

Key Responsibilities:

• Manage and maintain a portfolio of customer accounts, ensuring all debts are collected in a timely manner.
• Perform credit checks on new and existing customers to assess creditworthiness.
• Monitor overdue accounts and take appropriate action to collect outstanding payments.
• Build and maintain strong relationships with customers, resolving any issues or disputes promptly and professionally.
• Process and allocate payments to customer accounts, ensuring accurate records are kept.
• Negotiate payment plans and settlements with customers, when necessary.
• Work closely with the Sales and Customer Service teams to resolve any billing or payment-related queries.
• Prepare and send out statements, reminder letters, and collection emails to customers.
• Monitor aged debt reports and escalate overdue accounts to management as required.
• Assist in the preparation of monthly cash forecasts and aged debt reports for management review.
• Ensure compliance with company policies and procedures regarding credit and collections.

Skills & Qualifications:

• Previous experience in credit control or accounts receivable is essential.
• Strong communication skills, both written and verbal.
• Ability to build and maintain strong relationships with customers and internal teams.
• Excellent organizational and time management skills with the ability to prioritize workloads.
• High attention to detail and accuracy in data entry and financial record-keeping.
• Proficient in using Microsoft Office, especially Excel. Experience with accounting software is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle difficult conversations with professionalism.

This role is managed by Walters People entity which is a temporary recruitment agency.